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  • Are you having the time of your life?

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  • Brasil

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Privacy Policy

This website is maintained by The Pestana Vacation Club. This website may also include services provided by third parties and distributed through the website by virtue of a license, grant, or some other form of agreement between the third party and the Pestana Vacation Club. In the policies that follow, “we,” “us,” and “our” refers to the Pestana Vacation Club.

The Pestana Vacation Club provides this website under the following conditions. If you visit this website, you agree to accept our Privacy Policy and Terms Of Use. Please read them carefully.

The Pestana Vacation Club recognizes the need to treat any personal information that you share with us with a high degree of care, sensitivity, and security. We appreciate your trust.

This version of our Privacy Policy is effective as of October 31, 2010.

  • Information We Collect, and How We Use It
  • How We Share Your Personal Information
  • Security
  • Children’s Privacy
  • Links to External Websites
  • International Visitors
  • Changes to Our Privacy Policy
  • How to Review Your Information
  • How to Contact Us about Privacy

Telephone numbers you provide

If you supply us with your telephone number, we will use it only to communicate with you about your subscription, orders you’ve placed online, questions you have asked, and/or services you have requested online.

E-mail addresses you provide

If you supply us with your e-mail address, we will use it only to communicate with you regarding orders you have placed, questions you have asked, and/or services you have requested online. If you subscribe to our enews, you may also receive periodic e-mails from us with information about your subscription, new products and services, upcoming events, fundraising efforts, and special announcements from the Pestana Vacation Club.

If you do not want to receive e-mail from us in the future, please let us know by unsubscribing using the tools provided (e.g., unsubscribing from our e-newsletter) or by contacting us. We will honour your request as quickly as possible. Regarding e-mails you send to us: Please be aware that e-mail is not a secure method of transmitting information; therefore, please do not send us credit-card information or disclose other sensitive information by e-mail. As our website’s Terms Of Use indicates, The Pestana Vacation Club is not responsible for any loss or damage that results from interception and/or unauthorized use by third parties of any information that you send us by e-mail.

Postal addresses you provide

If you supply us with your postal address online, we may use it to contact you regarding services you have requested or orders you have placed online. If you subscribe to our enews, we use the postal address you provide to service your account. We may also contact you to announce new products and services from the Pestana Vacation Club, special discounts, upcoming events, and fundraising efforts. If you do not want to receive promotional mail from us in the future, please let us know.

Aggregate information collected for website analysis

Our web server automatically recognizes website visitors’ IP addresses. We collect only the IP addresses — not the e-mail addresses — of visitors to our website, and we collect aggregate information on what pages visitors access or view. None of this information identifies you personally. The information we collect is used for internal review and to help us improve our website

Cookies

We use cookies only to record session information, such as items you add to your shopping cart. If you set your browser to reject cookies, our website may be less functional for you.

Ad servers

We do not partner with or have special relationships with any ad-server companies. While we have Google Analytics installed in our site, it is only for the purpose of measuring site statistics in the aggregate and never for the purpose of any form of advertising. Except as set forth in this Privacy Policy, we will not disclose any personal information you provide to us.

With service providers we hire

The Pestana Vacation Club contracts with other companies to provide certain services on our behalf, such as e-mail distribution, website programming and analysis, and so forth. We provide these companies with only the information they need to perform their services. These companies are restricted from using your personal information in any way other than to provide services for us, and they may not share or resell this data. We require our service providers to treat your personal information with the same high degree of confidentiality and security as we do.

For legal purposes

The Pestana Vacation Club may release personal information as required by law — for example, to comply with a court order. In very limited circumstances, we also may release personal information if we believe in good faith that disclosing such information is necessary to protect the safety of our members, our website visitors, this website, and/or the general public. The Pestana Vacation Club is committed to maintaining the security and confidentiality of the personal information you provide to us. When we transfer and receive financial information, we protect all transactions with Secure Socket Layer (SSL) technology, which encrypts the information you submit. We have a combination of physical, electronic, and procedural measures in place to help protect against the loss, misuse, or alteration of your personal information. Access to your personal information is limited to those who need it to perform their duties. Our commitment to security notwithstanding, please be aware that there is always some risk when transmitting personal information over the internet, and no method of storing electronic data is completely secure. A risk remains that others could find a way to thwart our security measures. Therefore, despite the fact that we strive to protect your personal information, The Pestana Vacation Club cannot and does not warrant or guarantee the security or privacy of any information you send to us. You do so at your own risk.

The Pestana Vacation Club maintains a general-audience website. We do not knowingly collect any personal information from children under the age of 18 and are particularly concerned about children’s privacy online. If you are under 18, please do not send us any of your personal information, and you may use this website only with the involvement and consent of a parent or guardian.

The Pestana Vacation Club is not responsible for the privacy policies, data-collection practices, contents, or terms of use of other websites to which we link. If you visit external websites, please review their privacy policies and terms of use.

The personal information you provide to us will be transferred to and stored in Portugal. By submitting your personal information, you consent to its transfer and storage in Portugal. You also consent to its use in accordance with the purposes for which it was collected and as set forth in this Privacy Policy. In the future, we may use customer information for new, unanticipated uses not outlined in this Privacy Policy. If our information practices change, we will post the changes on our website and give you the choice to opt out of these new uses. If you are concerned about how your information is being used, please check our website periodically.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by contacting us.

Upon request, we provide customers with access to information that we maintain about them, and we grant the ability to correct inaccuracies in this information. Customers can request this information by contacting us.


Please write to us at:


The Pestana Vacation Club
Attn: Web Privacy
Funchal 9001-951, Madeira, Portugal
Or you can send us an e-mail.

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Pestana Vacation Club